If you go through any book on branding than one thing
is prominently pointed out by every author. You cannot create a successful
brand without differentiation i.e. your product needs to be perceived as different;
if not better, from other products in that category.
McVitis Digestive biscuit did a great job in this
regard, not only did they got Bipasha Basu for endorsement of their brand, they
also came up with a winning strategy, where they tell that every other brand is
using ‘maida’ (refined wheat flour) in their biscuits and you better
switch to McVities Digestive as it is using whole wheat flour instead.
With increase in health consciousness in Indian middle
class this certainly is a good strategy as we all know ‘maida’ is not good for digestion
and eating biscuits with whole wheat fibers seems to be a good idea.
So, a known face to give credibility to the brand, and
an excellent positioning strategy to place your product as a healthy
alternative to other ‘maida’ filled biscuits. What else we need. Well we
need honesty, while viewing the television advertisement we get the perception
that biscuits of McVities doesn’t contain any ‘maida’ at all and are
made of only whole wheat fibers, however out of curiosity when I checked the
ingredients of the same, I found that this biscuit is using 43.3% wheat
flour, 15.3% whole wheat flour and 2.5% wheat bran; now I seriously fail to
understand the difference between wheat flour and whole wheat flour, unless
‘wheat flour’ signifies the same illusive ‘maida’, so while McVities is blaming
others of using ‘maida’ in their products they are instead using “Wheat flour” which stands for what remains a secret.
I may be mistaken, so please you go ahead and watch
this advertisement of McVities Digestive and then visit your nearest
departmental store and check the ingredients of McVities products and decide
for yourself, and if you can please call the company and ask for explanation, in the meantime I will log on to the website of ASCI (Advertising
Standard Council of India) to lodge my complaint.
